How Does Pick-Up Work?
● Optional pickup service is available only within Reykjavík city; please book it when making your reservation.
● Pickup times are from 8:00 am to 8:30 am, depending on your location.
● Send your exact pickup location at least 24 hours before your tour; we are not responsible if you miss the departure.
● Pickup starts at the time listed on your voucher, with a 30-minute window.
● Be ready at your designated location to ensure you can be easily seen.
Cancellation Policy
● Cancellations for Day Tours can be made via email.
● To receive a full refund, cancellations must be made at least 24 hours before departure.
● No refunds are given for cancellations made less than 24 hours before departure.
● If severe weather or hazardous conditions cause a tour cancellation, you can either reschedule, choose alternate activities, or receive a full refund.

