Pick Up Option
- We offer optional pickup service only from Reykjavík city, so book it at the time of making reservations. It starts from 8:00 am to 8:30 am, based on your location. We ask our customers to send us their exact pickup location at least 24 hours before their tour departure. Otherwise, we won’t be responsible in case you will miss the departure.
- We start pick-ups at the scheduled departure time mentioned in your voucher, but you can also take up to 30 minutes. All the passengers are asked to be ready at their listed location so we can easily be seen.
Cancellation Policy
- You can make cancellations for all types of Day Tours via email.
- Cancellation should be done at least 24 hours before the departure, and you will get a full-payment refund.
- Cancellations that are made less than 24 hours before the planned departure time will not be refunded.
- If the tour gets cancelled due to severe weather, hazardous driving routes, or any other similar situation, then we will offer you to book alternate activities or reschedule your tour at different dates or else you will get a full refund.
