Pick Up Option
- We offer optional pickup service only from Reykjavík city, so book it at the time of making reservations. It starts from 8:00 am to 8:30 am, based on your location. We ask our customers to send us their exact pickup location at least 24 hours before their tour departure. Otherwise, we won’t be responsible in case you will miss the departure.
- We start pick-ups at the scheduled departure time mentioned in your voucher, but you can also take up to 30 minutes. All the passengers are asked to be ready at their listed location so we can easily be seen.
Hotels & Single Supplement Fee
- All the solo traveler will pay Single Supplement Fee, as they can’t share accommodations with other solo travelers on this tour.
- For two people reservations, a double room will be provided at no extra charge unless you request a separate private room is requested.
- A triple room will automatically be assigned for three travelers, with no additional cost unless a private room is preferred.
- For groups of four or more, two double rooms will be allocated; supplement fees apply only if an additional private room is desired.
Important Information
- Attraction Accessibility: Due to weather or road conditions, the order of attractions may change, and schedules may be adjusted, particularly during the short winter days.
- Pickup Locations: A drop-down menu will be available at the time of booking, listing specific pickup locations in Reykjavík.
- Boat Ride Inclusion: Our package includes a boat ride to Glacier Lagoon from May to September. Please note that we do not provide pickup from Keflavik Airport or locations outside the greater Reykjavík area. From October to April, we offer a unique experience visiting the Ice Cave.
- Northern Lights Viewing: The Northern Lights are a natural phenomenon best observed from September to April. While we strive to provide optimal viewing opportunities, sightings depend on weather conditions.
Cancellation Policy
- You can make cancellations for all types of adventure Tours via email.
- Cancellation should be done at least 24 hours before the departure, and you will get a full-payment refund.
- Cancellations that are made less than 24 hours before the planned departure time will not be refunded.
- If the tour gets cancelled due to severe weather, hazardous driving routes, or any other similar situation, then we will offer you to book alternate activities or reschedule your tour at different dates or else you will get a full refund.
